A high school diploma or equivalent and one to two years of job-related work experience, or another combination of education and experience considered case by case.
Advanced computer skills and knowledge of Microsoft 365 (O365).
Successful completion of a background investigation.
Employment eligibility verification through E-Verify after accepting a job offer and completing Form I-9.
Responsibilities
Provide customer service, technical support, and administrative support to fish, wildlife, state parks, law enforcement, and information and education programs.
Provide public information and services concerning hunting, fishing, trapping, and recreational opportunities in Montana.
Serve as the primary FWP license agent and accurately issue hunting, fishing, miscellaneous licenses, permits, and decals.
Collect and handle money associated with license sales.
Track quotas for mountain lion, wolf, and furbearer species during their respective seasons.
Please remember to attach the required documents listed in this announcement.
Resume
Cover Letter
Applications missing the requested documents will be considered incomplete and may not progress further in the process. Documents not requested will not be considered in the recruitment process. The State Application is not a substitute for a Resume. This position closes at 11\:59 PM Mountain Time on September 13, 2026. You must apply through the State of Montana Career site.
Special Information\:
Identity of applicants who become finalists may be released to the public if the Department deems it necessary. Employees who exceed 1,040 hours in a calendar year are also provided health, dental and life insurance. Other benefits include retirement, paid vacation, sick and holidays. This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).
A successful applicant will be subject to a background investigation.
Women and minorities are under-represented in this job category and are encouraged to apply.
Effective June 22, 2026, this agency is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https\://www.e-verify.gov/
Specific Job Information\:
The Montana Fish, Wildlife & Parks (MFWP) Area Resource Offices (ARO) provides information and services to the hunting, fishing, and recreational public within the region. The regional ARO's support and coordinates all activities of Montana Fish, Wildlife and Parks with direction and support from the Regional Headquarters office. The Regional Headquarters office develops and implements local fish, wildlife, parks, law enforcement, and information programs with direction and support from Helena headquarters.
The Front Desk unit, under the direction of the regional office manager, provides customer service to the sportsmen/women of the state of Montana and technical and administrative support to all programs at the MFWP Regional Headquarters. The regional administrative support staff is the public’s primary and initial contact, presenting a professional and knowledgeable image for FWP.The front information desk serves as the primary FWP license agent and is responsible for accurately issuing a variety of hunting, fishing, and miscellaneous licenses, permits, and decals.
This position provides customer service, technical, and administrative support to all the fish, wildlife, state parks, law enforcement, and information and education programs.Provides customer service duties associated with providing public information and services on a multitude of topics and activities that primarily cover hunting, fishing, trapping, and recreational opportunities in Montana.Collects and handles money associated with license sales. Must be detail-oriented to track quotas for mountain lion, wolves, and furbearer species during their respective seasons. Maintains the lobby's orderliness and cleanliness.Inventories and organizes the publication rack.This position requires advanced computer skills and knowledge of Microsoft 365 (O365).
Minimum Qualifications (Education and Experience)\:
The knowledge, skills and abilities of this position are normally attained through a combination of education and experience equivalent to a high school diploma or equivalent and one to two years of job-related work experience. Other combinations of education and experience will be considered on a case-by-case basis.
Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
State of Montana is the state government responsible for public administration and services across Montana. State agencies deliver healthcare, transportation, natural resources, public safety, regulation, education support, taxation, and other public programs. It serves residents, businesses, local governments, visitors, communities, and public institutions throughout Montana. Its operating model centers on departments and agencies operating under elected leadership, public law, budgets, civil-service systems, and statewide infrastructure. Teams work across public administration, healthcare, engineering, technology, finance, regulation, public safety, and community services. Teams support coordinated daily delivery.
Administrative & Executive Assistance (1)